Your city. Your skills. Real demand.
Byline-certified local concierges support travelers, groups, and creator-led tours on a daily basis. We help you get registered and insured. If you hold a local taxi or ride-share licence, you can optionally offer driving services too.
Daily booking
Optional driving (licensed)
Services you can offer
Pick what you're great at. You don't have to do everything.
Airport meet-and-greet
Curbside or arrivals-hall pickup, luggage handling, transfer to property.
Check-in & check-out
Property check-in, room walkthroughs, late check-out coordination.
Local guidance
Day plans, neighbourhood orientation, and on-call advice while travelers explore.
Reservations & tickets
Restaurants, museums, shows, and last-minute add-ons booked on your traveler's behalf.
Group coordination
Logistics for families, friend groups, and small corporate trips.
Translation & interpretation
In-person language support during interactions, paperwork, and emergencies.
Errands & shopping
Local pharmacy runs, gift shopping, return logistics, dry cleaning.
On-call concierge
Reachable during the booking window for changes, recommendations, and small fires.
Driving (licensed)
Local Concierges with a current taxi or ride-share licence can add driving services.
Special needs support
Accessible logistics, medical coordination, dietary management.
Optional: driving services
If you hold a current local taxi or ride-share licence in your country, you can add driving to your service offering. Bookings that include driving pay more, and clients can request you specifically for the route.
What you set
You control your profile and Byline matches you accordingly. See the full breakdown.
Schedule
Block off-season, set weekly availability, and decide how far ahead you accept bookings. Byline only proposes bookings that fit.
Skills
List the things you're great at — families, accessibility, nightlife, luxury logistics. Byline weights skills heavily when matching.
Languages
Add every language you can support fluently. Specialty languages (Japanese, Arabic, Portuguese) match faster and pay more.
Services
Pick which services you offer from the full menu. You don't have to do everything — choose what you're great at and Byline matches accordingly.
“Byline made the leap from freelance to full-time concierge work feel safe. Daily bookings, clear rates, and ops support I can actually call when something breaks.”
Elena K.
Travel Concierge · Lisbon, Portugal
Apply to be a Local Concierge
Tell us about your city, your specialties, and your availability.
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