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A Byline concierge welcoming travelers on the ground
Book a conciergeBecome a concierge

A real person who makes your trip work.

A Byline concierge is a real person who helps arrange your trip — shaping the itinerary, booking the stays and tables — and then stays with you on the ground to execute it, handling the details as they come.

Request a conciergeSee how it works
A planning concierge annotating an itinerary over a map at her desk

Planning Concierge

Every detail arranged before you leave.

Works with you ahead of departure to plan every detail of the trip — route, stays, tables, tickets, pacing — and books it all. Planning Concierges hold an independent planner certification; many also work as Travel Concierges, so the person who planned your trip can be the one who runs it.

  • A booked, ready-to-go itinerary before you pack
  • Independently certified planners
  • Can continue as your Travel Concierge on the road
Request a Planning Concierge
A travel concierge guiding clients along a rail platform

Travel Concierge

Travels with you. Makes the trip work.

Joins you for the whole journey — multi-day, multi-city — handling logistics, reservations, and the surprises as they come, so you can stay in the moment. Matched to your languages, regions, and style.

  • With you every day of the trip
  • Handles logistics, changes, and the unexpected
  • Matched by language, region, and trip style
Request a Travel Concierge
A local concierge with travelers at a market stall

Local Concierge

A local in your corner, by the day.

A vetted local in the city you’re visiting, booked by the day — airport pickups, restaurant runs, neighborhood guidance, group support, and optionally driving where licensed.

  • Book a single morning, a day, or your whole stay
  • Real local knowledge, not a script
  • Optional driving with licensed concierges
Request a Local Concierge
01

Tell us about the trip

Where you're going, your dates, who's coming, and what would make it perfect. It's a conversation, not a commitment.

02

We match you with a concierge

Request someone specific or let us pair you with the right person for your destination and style.

03

They arrange — then execute

Your concierge shapes the itinerary and books the details, then stays with you on the ground to make it happen.

Meet our concierges

Every one is a real member of the Byline team — vetted, background-checked, and certified. Request someone specific below, or let us match you.

Annie Y.

Annie Y.

Byline Concierge

Charity G.

Charity G.

Byline Concierge

Hayley K.

Hayley K.

Byline Concierge

Molly W.

Molly W.

Byline Concierge

Request a concierge

Tell us about the trip. No commitment — this starts a conversation.

Not why you came?

Byline serves three audiences. Here's the rest of the platform.

For Creators

Lead trips as a creator?

Lead trips, build community, earn income.

See Creators

On the Ground

Offer concierge services?

Concierges and local guides who make the trip work.

See Concierges
No commitment — this starts a conversation.Want to be a concierge instead?
Request a concierge
No commitment — this starts a conversation.Want to be a concierge instead?
Request a concierge