Apply, get Byline-certified, set your services, deliver. Daily bookings only, rated and reviewed every time.
Tell us about your experience, languages, the city or region you serve, and the services you want to offer. About 15 minutes.
Complete the Byline certification course online and finish any local registration we help you with. Most concierges finish within 2 weeks.
Choose your services, set your daily rate, list your languages, and pick the schedule and trip types you accept. Byline only matches you against bookings that fit.
Most concierges receive their first booking within 2–4 weeks of certification. Specialty languages and high-demand cities typically match faster.
Your profile is your control panel. Byline only matches you against bookings that fit what you've set here.
Block off-season, set weekly availability, and decide how far ahead you accept bookings. Byline only proposes bookings that fit.
List the things you're great at — families, accessibility, nightlife, luxury logistics. Byline weights skills heavily when matching.
Add every language you can support fluently. Specialty languages (Japanese, Arabic, Portuguese) match faster and pay more.
Pick which services you offer from the full menu. You don't have to do everything — choose what you're great at and Byline matches accordingly.
About 15 minutes. We ask about your experience, languages, the city or region you serve, and the services you want to offer.
Yes — all concierges must be Byline-certified. We help you complete the training and get registered and insured for concierge work in your country. Local concierges who want to offer driving services additionally need a current local taxi or ride-share licence.
All bookings are daily. Travel concierges work defined hours per booking day plus a separate travel stipend that covers travel with the group. Local concierges are booked by the day in their home city. Your duty on every booking is to ensure traveler success and relaxation.
Travelers rate concierges on every booking. Concierges with a rolling average ≥ 4.7 keep getting matched. Below that, Byline retrains and re-evaluates. Three reviews on a single booking can also trigger an immediate review.
Most concierges receive their first booking within 2–4 weeks of certification. Specialty languages, driving credentials, and high-demand cities typically match faster.
Yes. Byline doesn't require exclusivity. You can keep your own bookings, work with other platforms, or do both — as long as you maintain the Byline standard on the bookings you accept from us.