Every trip includes a free AI assistant that knows your entire itinerary and can help you in any language, anytime.
Byline AI
Your trip to Florence
What's the dress code for tonight's restaurant?
For Ristorante Cibreo tonight at 8pm, the dress code is smart casual. I'd recommend avoiding shorts and open-toed shoes. The restaurant is about a 12-minute walk from your hotel.
Can you help me ask the hotel for extra towels?
Here's a message in Italian for the front desk: "Buongiorno, potrei avere degli asciugamani extra per la camera 204? Grazie mille." Would you like me to send this to the hotel's WhatsApp, or would you prefer to show them this message?
I'm feeling adventurous—what's something not on the itinerary I should check out?
Based on your interest in art and your free time tomorrow afternoon, I'd suggest the Palazzo Strozzi—there's a contemporary art exhibition that's getting great reviews. It's a 10-minute walk from your lunch spot. Want me to check ticket availability?
Trained on travel expertise and personalized to your trip
Ask anything about your trip—what time is checkout, where's the best coffee nearby, what's on the itinerary tomorrow.
Draft messages to restaurants, hotels, and local providers in their language. Perfect for communication and requests.
Get personalized recommendations based on your location, schedule, and preferences.
24/7 access from your phone—no app download required. Works via web, SMS, or WhatsApp.
Your AI companion has full context of your itinerary, confirmations, preferences, and group details.
Included with every Byline Travel trip at no extra cost. Unlimited questions, unlimited help.
Your AI companion works however you prefer—no apps to download, no accounts to create. Just instant help when you need it.
Web Chat
Access from any browser on your trip website
Message your AI companion like a friend
SMS
Text-based support when data is limited
40+
Languages supported
< 3s
Average response time
Unlimited
Questions per trip
Free
Included with every trip
Our AI is powerful, but sometimes you need a human. Escalate to our 24/7 team anytime.